Do I need an account?
No. OneStep works on your phone without one. An account is optional: it keeps a copy of some of your information so you can restore it. Your Journal, medications and Apple Health data are never copied to an account.
Does it work without internet?
Yes. What you write is saved on your phone first, so check-ins, your safety plan and the tools work offline. If you use an account, copies are sent when you're back online.
Does it use Apple Health?
Only if you connect it. OneStep then reads seven signals: heart rate, resting heart rate, heart rate variability, respiratory rate, sleep, steps and active energy. It only reads them, never writes, and the figures stay on your phone.
Can it remind me to take medication?
Yes, if you turn reminders on. You can be reminded of each dose and told when a supply is running low. By default the notification doesn't name the medication. Reminders are scheduled on your phone; nothing is sent from a server.
Can it remind me to check in?
Yes, if you switch reminders on. You set a check-in time, and can give some weekdays a time of their own; reminders follow that schedule. Quiet hours are respected, and a day you have already checked in is skipped. Reminders are scheduled on your phone, never sent from a server.
Can I change what it suggests?
Yes. In Support preferences you can leave out things like long text, generic advice or too much positivity, and OneStep stops suggesting them. They stay one tap away in Tools and Care Kit, and Support, your safety plan and urgent help are never affected.
Can someone else see how I'm doing?
Only someone you invite, once they accept, and only what you switch on: for example when you last checked in, or a short note you write for them. Every switch starts off, and either of you can end it at any time. Both of you need an account. The feature is still in development: it has been verified against a local test copy of the service, not yet a hosted one. Notes, Journal, Mood Scan answers, scores, Health data and where you are are never shared.
Will my trusted contact be alerted if I'm struggling?
No. OneStep doesn't alert anyone, and nothing is pushed to a contact's phone. A trusted contact sees what you've shared only when their view checks with the service, you aren't told when they look, and the alert screens in the app are previews that send nothing. It isn't a monitoring or emergency service.
Will OneStep contact anyone for me?
No. It never sends a message or makes a call on your behalf. Call and message buttons open your phone's own apps with the details filled in, and you decide whether to send.
When can I get it?
It's coming to iPhone first, in English. There's no release date yet; when the waitlist opens, you'll be able to join it on this page.